Got Questions?

Where do the swimming lessons take place?

We bring the lessons to you! All sessions are conducted at your condominium or home pools across Singapore.

How do I book a session and secure my slot?

Booking is simple and fast via WhatsApp. Once we agree on a schedule, your slot is officially secured upon receipt of payment via PayNow.

What is the duration of each lesson?

Each lesson lasts between 30 to 45 minutes depending on the course. The duration is corelated to the optimum amount of time the student at that level is able absorb and practice the key learnings.

What is your bad weather policy?

Safety is our top priority. In the event of heavy rain or a lightning warning, the session will be called off and rescheduled at no extra cost to you

How long until my child will be able to swim?

Every child is unique and learns at their own pace. However, by focusing on building genuine water confidence through engaging activities, most students show significant progress within their first 4 to 8 sessions. Consistency is the key to success!

Are trial lessons available?

Yes! We offer one-time trial sessions upon request for all our programs. It’s the perfect way to meet Coach Klein, experience our "Fun + Technique" coaching style, and see how your child responds to the water before committing to a full package.

What is the maximum number of students per group class?

To ensure every student receives personalized attention and maintains high safety standards, we cap all our group classes at a maximum of 4 students.

Can I reschedule a lesson if I can't make it?

We understand that plans change. Please provide at least 24 hours' notice for any cancellations or rescheduling requests so we can manage our coaches' calendars fairly.

What if my child is afraid of the water?

This is our specialty! We don't force progress; we build it through play. By using fun games and gentle encouragement, we help nervous swimmers overcome their fears and replace them with a sense of achievement and safety.

Why is an interview required for Special Needs sessions?

Every individual has unique needs and comfort levels. A brief chat or interview allows Coach Klein to tailor the lesson plan specifically to the student, ensuring a safe and positive experience.